Support Policy Page

Support Policy of 


The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Policy regularly for updates. gives support in several categories. Such as  

  • Customer support 

  • Vendor Support 

Customer can get help by 

  • Getting started with 

  • Managing your account  

  • Closing account 

  • Delete payment method 

  • Manage order and transection 

  • Privacy and security related support of personal information 

Vendor support: 

  • Signing up in 

  • Manage account 

  • Manage payment issue (if any) 

  • Technical support 

  • Manage their inventory (if any) 



Familyneeds24 is a system that is such a platform to shop your basic products.

Contact Info

  • Address: 79 Outer Circular Road, Moghbazar, Dhaka-1217 - 2nd Floor
  • Phone: 01841069689
  • Email: